FAQ

FAQ

What exactly do I get when I buy? A PDF guide, delivered instantly to your inbox. No account needed, no waiting, no shipping. Just a download link straight after checkout.

How long are the guides? Between 17 and 24 pages depending on the guide. Long enough to be genuinely useful, short enough to actually read.

Will it work on my phone? Yes. Any device that can open a PDF — phone, tablet, laptop, desktop. Most of our customers read on their phone.

What if I don't find it useful? Because these are digital products, we're unable to offer refunds as standard — once a PDF is delivered, we have no way of knowing whether it's been downloaded or not. That said, we're a small independent store and we're not here to leave anyone feeling hard done by. If something's gone wrong, contact us and we'll look at it case by case. We do reserve the right to decline refund requests.

Can I buy more than one guide? Yes — and if you buy two or more you automatically get 30% off. The discount applies at checkout.

Who writes these guides? PDFLadder is a small independent store. The guides are written to be practical and specific — no filler, no padding, no vague advice that leaves you where you started.

I haven't received my download — what do I do? Check your spam folder first. If it's not there, contact us at the link above and we'll get it to you straight away.